Terms of Service

These terms govern your use of the Lionheart Tactical website and the purchase of products from us. By placing an order, you agree to these terms. Please read them carefully.

1. About us

Lionheart Tactical is a UK-based retailer of tactical and emergency preparedness equipment. You can reach us at support@lionhearttactical.store.

2. Orders

When you place an order, you'll receive an email confirming we've received it. A contract between us is formed only once we dispatch your order. We reserve the right to refuse or cancel an order — for example if an item is out of stock or there has been a pricing error — in which case we'll refund any payment in full.

3. Pricing and payment

All prices are shown in pounds sterling (GBP) and include VAT where applicable. We take payment at the time of order through our secure payment providers. While we work to keep all pricing accurate, if we discover an error in the price of an item you've ordered, we'll contact you before dispatching it.

4. Delivery

Delivery times and costs are set out in our Shipping Policy. Delivery estimates are given in good faith but are not guaranteed. Risk in the goods passes to you on delivery.

5. Returns and refunds

Your right to return items is set out in our Refund & Returns Policy. Nothing in these terms affects your statutory rights as a UK consumer.

6. Use of products

Our products are sold for lawful use only. It is your responsibility to ensure that any item you buy is legal to own and use in your location and that you use it safely and appropriately. We describe our gear honestly and do not overstate its durability or safety — always use equipment within its intended limits.

7. Intellectual property

All content on this website, including text, images, logos and design, is the property of Lionheart Tactical and may not be reproduced without our permission.

8. Limitation of liability

We are not liable for any loss or damage arising from misuse of our products or from circumstances outside our reasonable control. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud, or for any other liability that cannot be excluded under UK law.

9. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these terms from time to time. The version published on this page at the time you place an order is the version that applies.